Emergency Support That Responds When It Matters Most
Downtime, bugs, or hacks don’t wait for the right time—and neither do we. Our Emergency Support is built for rapid action, restoring your site/app’s functionality, security, and performance in critical moments.
We Solve Emergency Support Challenges Like:
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Website or App Suddenly Down
Loss of traffic, leads, and revenue due to unresponsive platforms.
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Critical Bugs Breaking Functionality
Broken forms, payment issues, or login errors driving users away.
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Hacked or Compromised Site
Malware injections, spam content, or unauthorized access threatening your reputation.
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Server or Hosting Errors
500, 403, or timeout errors caused by misconfigurations or overloads.
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Urgent Requests with No Developer Available
Business halted due to lack of quick technical support.
All the related services under one umbrella
- Emergency diagnostics within 1–2 hours of request.
- Debugging for PHP, JavaScript, database, or app logic issues.
- Rollback or patching of recent updates causing downtime.
- Temporary restoration for customer-facing usability while fixing backend.
- Immediate malware scan using industry-grade tools.
- Cleanup of malicious code, redirects, or injected content.
- Lockdown of admin panels, file structures, and user access.
- Restoration from secure backups if required.
- Work with your hosting provider to restore service (shared, VPS, cloud).
- DNS, SSL, or configuration issue resolution.
- Handling resource spikes, memory limits, or cron job failures.
- Email deliverability issues (SMTP setup, domain verification).
- WordPress, Shopify, Laravel, Node.js, React, and Flutter support.
- Fixes to broken themes, plugins, or dependencies.
- CMS admin lockouts, database disconnections, or API breakdowns.
- Payment gateway issues (Razorpay, Stripe, PayPal, etc.).
- Emergency support hours: 9 AM to 11 PM IST (Mon–Sat).
- Priority response time: within 1–2 business hours.
- Dedicated emergency communication channel (email + optional WhatsApp/Slack).
- Weekend or off-hour support available under Premium/Retainer plan.
- Emergency diagnostics within 1–2 hours of request.
- Debugging for PHP, JavaScript, database, or app logic issues.
- Rollback or patching of recent updates causing downtime.
- Temporary restoration for customer-facing usability while fixing backend.
- Immediate malware scan using industry-grade tools.
- Cleanup of malicious code, redirects, or injected content.
- Lockdown of admin panels, file structures, and user access.
- Restoration from secure backups if required.
- Work with your hosting provider to restore service (shared, VPS, cloud).
- DNS, SSL, or configuration issue resolution.
- Handling resource spikes, memory limits, or cron job failures.
- Email deliverability issues (SMTP setup, domain verification).
- WordPress, Shopify, Laravel, Node.js, React, and Flutter support.
- Fixes to broken themes, plugins, or dependencies.
- CMS admin lockouts, database disconnections, or API breakdowns.
- Payment gateway issues (Razorpay, Stripe, PayPal, etc.).
- Emergency support hours: 9 AM to 11 PM IST (Mon–Sat).
- Priority response time: within 1–2 business hours.
- Dedicated emergency communication channel (email + optional WhatsApp/Slack).
- Weekend or off-hour support available under Premium/Retainer plan.
Tools We Use
IT Solution Services